Condiciones de venta

Emails regarding the order
Shortly after you place an order, you will receive an order confirmation by email. Please put this email in a safe place as it will include all the details of your order, including an order number, in case you need to contact us. To show our gratitude, you will receive a thank-you email from us when your gift has been received.

International Orders
We are happy to help you send flowers to international destinations in more than 165 countries. Please check that we deliver to the country you want (click here).

The guarantee of Teleflora
At Teleflora, we are committed to exceptional service and products. If, for any reason, you are not completely satisfied with your gift or delivery.

Our network of florists uses only the freshest flowers available for their handmade bouquets to ensure that you can send flowers with confidence. As each flower arrangement is delivered personally, we offer same day delivery for most orders.

To bring you satisfaction is our daily leitmotiv. And to convince you of our determination in this commitment, we guarantee 100% satisfaction. Our promises are very simple:

1- A unique gift - a craft creation especially for you
All our bouquets are made by skilled florists whose technical know-how, dedication and speed are recognized. We promise you that the gift you offer will be as unique as the person who receives it. Your flowers are delivered by the best florists.
2- The freshest flowers - to express your feelings
Nothing is comparable to the scent of fresh flowers. Our florists have all the necessary know-how to transport this delicate scent of flowers, from the garden to the recipient.
3- Assured delivery - always at the right time in the right place
Everything is a question of timing: punctuality and rigor are for us sure values. For this we have more than 60,000 florists in our network to guarantee deliveries all over the world. For more than 77 years flowers are our profession, our experience is for you a guarantee of seriousness. Before proceeding with the delivery of flowers, our florist makes an appointment with the recipient to deliver the flowers by hand. Of course if you want a total surprise effect, in this case specify it in your order and give the florist a very precise address. Far from the eyes near the heart with flowers!